The Educational Testing Service conducted surveys in 55 cities across the nation to measure dissatisfaction rates among school department constituents (See 10/27/99 Education Week, "ETS Analysis Tracks Parent Dissatisfaction."). Of the many important observations, one stands out:
Regular surveys of school department constituents are encouraged in order to
continue to garner strong community support.
The SchoolMatch Survey of Perceptions gauges the perceptions of three major school system constituents: administrators, teachers and parents. Survey questions are based on the Correlates of Effectiveness and specific related elements in the following areas:
More information about the Correlates of Effectiveness and effective school
practices may be found in
the Introduction, Part A of this report
Data Collection:
Information related to the Correlates of Effectiveness is collected in two
ways:
(all administrators in small school systems).
The data obtained are used to establish the degree to which the correlates are perceived by each group to be operating in the Portsmouth School Department.
The questionnaire uses a scale of 1-4 to evaluate the various elements of an effectiveness correlate:
An average score of 2.0 or lower for an effectiveness correlate indicates that the correlate is perceived to be established in the school department. Correlates whose average is greater than 2.0 need attention. Likewise, individual elements within a particular correlate can be improved when behaviors associated with effectiveness correlates and their individual elements are established; that is, they are consistently displayed by school personnel. Values less than 2.0 show increasingly positive support, while values over 2.0 indicate declining support for an element or correlate, and are said to "approach effectiveness."
It is important to note the SchoolMatch Survey of Parents, Teachers and Administrators occurred in September of 2000. The data are reflective of perceptions regarding the correlates of effectiveness at that time. Shortly prior to the survey, a new central administration was employed by the School Department, including a new Superintendent and Assistant Superintendent. The Administration is encouraged to revisit perceptions subsequent to leadership changes.
Overview of Discussion
The discussion of perception survey results can take many forms. In some cases, auditors may consider variances among responses to individual elements, may comment on the most and least effective elements identified by each group, may identify patterns of agreement and disagreement, or may combine these, and other, approaches. In all cases, the form of the discussion is tailored to the unique variables and patterns within a particular school system.
In analyzing the perception survey data, it is important to look for significant differences and similarities in the aggregate group responses. Identification of such patterns offers school system leadership both pathways to improvement and opportunities to communicate the positive things happening in the school department. The site visit team has identified some of the most significant findings related to each correlate of effectiveness. Please review the summary data presented on the pages following the discussion of results for each correlate in order to locate other patterns which may be helpful in enhancing that correlate within the department.
For this report, SchoolMatch consultants searched for patterns of agreement that revealed the areas of greatest effectiveness and greatest concern for each of the five correlates. Areas of greatest effectiveness were indicated by the lowest mean scores given by each group to individual elements. Conversely, areas of greatest concern were indicated by the highest mean scores given by each group to individual elements. The discussions focus on those elements to which more than one group gave one of their lowest or highest mean scores, even when those scores meet or fall below the 2.0 level.
The following perception survey results were obtained from an analysis of all complete parent, teacher and administrator perception surveys received in the SchoolMatch offices.
A. LEADERSHIP
This factor supports clear efforts to improve school effectiveness and student learning. The system is well organized in support of student priorities when the perceptions meet the value of 2.0. Values less than 2.0 show increasingly positive support, while values over 2.0 indicate declining support for an element or correlate.
An analysis of the perception data for the LEADERSHIP correlate indicates that the 2.0 level of effectiveness is met by parents and administrators; teacher perceptions approach 2.0. The results:
Observations:
The data suggest the main challenge in the area of Leadership at the time of the survey was lack of communication. Since the survey took place, changes occurred in leadership that may have had a significant positive impact in this area. In the site visit, the Audit team saw evidence of measures to greatly improve communication initiated by the new superintendent. To reinforce these measures, School Department leaders should consider a periodic review, perhaps through surveys of perceptions as conducted for this Audit, of how information is communicated and how personnel in all areas of operation work together to achieve goals. This ongoing review could assist with assessing the effectiveness of current initiatives, lead to development of additional effective strategies for creating common plans for improvement, and contribute to a greater sense of community and shared objectives.
The results of this survey indicate that those surveyed agree that building administrators establish school objectives and communicate them to students and staff (element C), all groups perceive problems with overall communication practices and channels (element B). In addition, although teachers and administrators hold the positive perception that the system has assembled a high quality staff and utilizes them effectively (element I), these same two groups do not perceive the school department to be effective in building teamwork (element J).
Overall Patterns:
Areas of Greatest Effectiveness:
Areas of Greatest Concern:
The Site Visit Team believes it is important to note, again, that while the above stated concerns may have been present when the Perception Survey was completed, careful on-site observations suggest that strong efforts have been made to improve instructional leadership, promote cohesive teamwork and enhance communication relative to the development of the academic program.
|
This correlate reflects a clear effort on the part of school department leadership to support improvement | ||||||||
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in effectiveness and student learning. A school system is well-organized in support of student priorities | ||||||||
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when perceptions meet, or fall below, the average of 2.0. |
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Parents |
Teachers |
Administrators |
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|
Mean scores by responding group: |
1.989 |
2.060 |
1.945 |
|||||
|
A |
Evidence exists of clear central planning and |
|||||||
|
organization with timelines |
2.005 |
1.964 |
1.902 |
|||||
|
B |
Clear and concise communication is practiced; open, functioning |
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|
channels exist throughout the school system. |
2.168 |
2.400 |
2.292 |
|||||
|
C |
The building administrators establish school objectives and |
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|
communicate them to staff and community. |
1.933 |
1.855 |
1.769 |
|||||
|
D |
The building administrators initiate professional |
|||||||
|
development activities. |
1.896 |
1.883 |
1.902 |
|||||
|
E |
The central administration provides instructional leadership. |
1.997 |
2.275 |
2.098 |
||||
|
F |
The building administrators visit classrooms frequently. |
2.120 |
2.278 |
1.940 |
||||
|
G |
The central administration involves faculty, parents and |
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|
students in the decision-making process. |
2.022 |
1.917 |
1.804 |
|||||
|
H |
The central administration is consistent in carrying out |
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|
school policy. |
1.984 |
2.173 |
2.040 |
|||||
|
I |
The district has assembled a high quality staff and |
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|
utilizes personnel effectively. |
1.995 |
1.849 |
1.765 |
|||||
|
J |
The district is effective in building cohesive teamwork |
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|
among staff. |
2.079 |
2.302 |
2.212 |
|||||
|
K |
School evaluation procedures to measure progress toward |
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|
school objectives are established. |
1.997 |
2.123 |
2.061 |
|||||
|
L |
Decisions are made after hearing from those affected; decisions |
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|
are based on clear and reasonable criteria. |
2.041 |
2.176 |
2.098 |
|||||
|
M |
The principal is visible, accessible. |
1.665 |
1.613 |
1.442 |
||||
B. EMPHASIS ON LEARNING
This factor indicates that the schools' main priority is the learning of students. Distractions and interruptions of instruction and learning are minimized when this correlate is met at the 2.0 level. Values less than 2.0 show increasingly positive support, while values over 2.0 indicate declining support for an element or correlate.
An analysis of the perception data for the EMPHASIS ON LEARNING correlate indicates that the 2.0 level is met by all three groups. The values given to the correlate are:
Observations:
While overall perceptions of the Emphasis on Learning correlate are positive, two areas stand out as in need of attention. All groups hold the perception that instructional materials are not given the highest priority in the allocation of resources (element J) and that distractions and interruptions of classroom learning need to be reduced (element F).
Overall Patterns:
Areas of Greatest Effectiveness:
Areas of Greatest Concern:
|
INDICATORS OF SCHOOL EFFECTIVENESS: EMPHASIS ON LEARNING |
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With this factor, it is clear through the allocation of resources, structure of the school, and rationale for decisions, that the school’s | ||||||||
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main priority is the learning of students. Distractions and interference of instruction and learning are minimized. | ||||||||
|
Parents |
Teachers |
Administrators |
||||||
|
Mean scores by responding group: |
1.931 |
1.877 |
1.849 |
|||||
|
A |
Student achievement is continually given formal and |
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|
informal recognition. |
1.894 |
1.764 |
1.808 |
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|
B |
The school has established formal procedures which operate |
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|
throughout the school year to provide recognition for student |
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|
achievement. |
1.967 |
2.092 |
2.041 |
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|
C |
The school provides students with opportunities for |
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|
learning beyond minimum classroom requirements. |
1.963 |
1.718 |
1.706 |
|||||
|
D |
Instructional and other school activities focus on student |
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|
performance, responsibility, and skill development. |
1.850 |
1.731 |
1.765 |
|||||
|
E |
There is support throughout the school for professional |
|||||||
|
development activities aimed at improving teaching. |
1.985 |
1.709 |
1.720 |
|||||
|
F |
Distractions and interruptions of classroom learning |
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|
activities are minimized. |
2.088 |
2.318 |
2.118 |
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|
G |
The school library is open during peak times of |
|||||||
|
student availability. |
1.771 |
1.771 |
1.894 |
|||||
|
H |
Teachers use a variety of instructional methods to motivate |
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|
student learning and increase student participation in |
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|
learning activities. |
1.882 |
1.615 |
1.804 |
|||||
|
I |
The primary considerations in the making of decisions and resolving |
|||||||
|
of issues by staff are the learning and interests of students. |
2.000 |
1.899 |
1.898 |
|||||
|
J |
Instructional materials are given highest priorities in the |
|||||||
|
allocation of resources. |
2.141 |
2.104 |
2.106 |
|||||
|
K |
Audio-visual material and equipment are available and utilized. |
1.948 |
1.926 |
1.854 |
||||
|
L |
Instructional aides are utilized to support student learning. |
1.869 |
1.791 |
1.680 |
||||
|
M |
The building administrators are visible, accessible. |
1.805 |
1.685 |
1.540 |
||||
|
N |
The district provides students with computer access and makes |
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|
special arrangements for children who do not have computers |
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|
at home. |
1.917 |
2.171 |
1.979 |
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C. SCHOOL CLIMATE
This factor is manifest in student respect for the physical plant, strong parent involvement and positive staff and student morale. Values less than 2.0 show increasingly positive support, while values over 2.0 indicate declining support for an element or correlate.
An analysis of the perception data for the SCHOOL CLIMATE correlate indicates that the level of 2.0 is met by parents and administrators; teachers’ score approaches 2.0. The values given to the correlate are:
Observations:
Overall, parents, teachers and administrators surveyed hold positive perceptions of the School Climate correlate. Teachers and administrators, however, express some concerns in the same areas, related to participation of parents (elements A and H) and student groups (element G) in school activities, committees and functions.
Some disagreement exists regarding the contributions of parent volunteers (element A). While teachers and administrators perceive this element to be one of the least effective areas of this correlate, parents perceive it as one of the most effective. It could be that many parents who completed this survey were themselves active in the schools, and so perceive greater participation of parents than do teachers or administrators. It could also be that although parents are volunteering in many areas of school functioning, more volunteers are needed. Whatever the reasons, Portsmouth School Department leaders should consider working with representatives from all constituent groups to identify ways to increase and support parent involvement.
Overall Patterns:
Areas of Greatest Effectiveness:
Areas of Greatest Concern:
|
INDICATORS OF SCHOOL EFFECTIVENESS: SCHOOL CLIMATE |
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|
Students and parents should exhibit pride and loyalty to their school. The entire |
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|
school community should possess a commitment to the school's goals. This |
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|
quality is manifest in student respect for the physical plant, strong parent |
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|
involvement, and positive staff and student morale. |
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|
Parents |
Teachers |
Administrators |
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|
Mean scores by responding group: |
1.843 |
1.992 |
1.951 |
|||||
|
A |
Parent volunteers contribute widely in the |
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|
functioning of the school. |
1.773 |
2.241 |
2.104 |
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|
B |
A high level of student participation and |
|||||||
|
attendance at school functions exists. |
1.836 |
2.000 |
2.043 |
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|
C |
Incidents of vandalism are minimal. |
1.765 |
1.936 |
1.898 |
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|
D |
There is a high degree of cooperation |
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|
between building administrators and staff. |
1.885 |
1.862 |
1.780 |
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|
E |
Appearance of the campus is orderly and |
|||||||
|
well maintained. |
1.798 |
2.028 |
1.740 |
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|
F |
There is acceptance of diverse student |
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|
backgrounds. |
1.726 |
1.589 |
1.700 |
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|
G |
All student groups participate broadly in |
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|
school activities. |
1.952 |
2.106 |
2.167 |
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|
H |
There is wide parent participation in school |
|||||||
|
committees and functions. |
2.017 |
2.187 |
2.306 |
|||||
|
I |
The school has a positive image in the |
|||||||
|
local media and community. |
1.838 |
1.932 |
1.766 |
|||||
|
J |
Teacher and student absences are low. |
1.859 |
2.050 |
2.021 |
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D. MONITORING STUDENT PROGRESS
This factor indicates that systematic procedures exist for measuring student achievement. Such procedures document achievement in specific areas, establish need for instructional improvement and develop priorities for the allocation of resources. Values less than 2.0 show increasingly positive support, while values over 2.0 indicate declining support for an element or correlate.
Analysis of the perception data for the MONITORING correlate indicates that the 2.0 level is met by all teachers and administrators; parent score approaches 2.0. The values given to the correlate are:
Observations:
All groups express concern about the regular collection and review of data on student learning (element H), and about the clarity and focus of criteria for assessment of student learning (element A). On the other hand, those surveyed have positive perceptions that clear learning objectives exist (element B), attendance data are effectively reviewed and followed up (element D), and that teachers provide individual assistance to students (element G).
One issue these data reveal is that while these groups believe effective learning objectives may be in place, and procedures to measure student progress may have been developed, the criteria used to assess progress toward learning objectives are not clear. The strong perception that data on student learning are not regularly collected and reviewed (element H) supports this observation, and further suggests that assessment criteria, as well as data on outcomes, are not being communicated clearly to the entire school community.
Overall Patterns:
Areas of Greatest Effectiveness:
Areas of Greatest Concern:
|
INDICATORS OF SCHOOL EFFECTIVENESS: MONITORING STUDENT PROGRESS | |||||||
|
This factor stipulates that systematic procedures exist for measuring the achievement | |||||||
|
of students across a wide spectrum of their learning experiences. Such procedures | |||||||
|
document the change in student achievement in specific areas, curriculum areas in | |||||||
|
need of improvement, priorities for the allocation of resources, and others. | |||||||
|
Parents |
Teachers |
Administrators | |||||
|
Mean scores by responding group: |
2.018 |
1.900 |
1.894 | ||||
|
A |
Criteria for the assessment of learning gains |
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|
are explicit; student knowledge and skills |
|||||||
|
development are stressed. |
2.082 |
2.009 |
1.917 | ||||
|
B |
Clear learning objectives exist throughout |
||||||
|
the curriculum. |
2.039 |
1.789 |
1.796 | ||||
|
C |
Diagnostic and prescriptive evaluation |
||||||
|
procedures are implemented to monitor |
|||||||
|
student progress. |
2.054 |
1.887 |
1.854 | ||||
|
D |
Attendance data are regularly reviewed, |
||||||
|
follow-up contacts made with families, and |
|||||||
|
progress recorded. |
1.883 |
1.776 |
1.841 | ||||
|
E |
Achievement tests in the varied subjects |
||||||
|
are utilized to determine student progress. |
1.977 |
1.942 |
1.955 | ||||
|
F |
Frequent communication occurs between |
||||||
|
special program teachers and teachers of |
|||||||
|
regular classes and between counselors |
|||||||
|
and teachers. |
1.978 |
1.861 |
1.735 | ||||
|
G |
Teachers provide students with individual |
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|
assistance throughout the day. |
1.955 |
1.645 |
1.816 | ||||
|
H |
Data on student learning are regularly |
||||||
|
collected and reviewed with all members |
|||||||
|
of the school community. |
2.184 |
2.295 |
2.267 | ||||
E. HIGH EXPECTATIONS
This factor indicates the school staff is dedicated to having each student learn at the highest possible level. Challenging experiences are conducted to have students contribute their best work. Values less than 2.0 show increasingly positive support, while values over 2.0 indicate declining support for an element or correlate.
Analysis of the perception data for the HIGH EXPECTATIONS correlate indicates the 2.0 level is met by all three groups. The values given to the correlate by each group are:
Observations:
Perceptions of the High Expectations correlate are strongly positive overall. Concern does exist, however, that test scores on standardized tests are not as high as expected (element I) and that learning activities and materials may not be at a sufficiently demanding cognitive level (element G). Some attention may need to be given to these areas, particularly since increasing the rigor of classroom learning activities may contribute to higher achievement levels on tests.
Overall Patterns:
Areas of Greatest Effectiveness:
Areas of Greatest Concern:
|
INDICATORS OF SCHOOL EFFECTIVENESS: HIGH EXPECTATIONS |
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|
This factor stipulates that the school staff is dedicated to having each student reach | |||||||
|
his/her potential in terms of learning and personal growth. Challenging experiences | |||||||
|
are conducted to have each student reach this goal. |
|||||||
|
Parents |
Teachers |
Administrators | |||||
|
Mean scores by responding group: |
1.812 |
1.796 |
1.871 | ||||
|
A |
Teachers regularly require learning beyond |
||||||
|
the classroom, e.g., homework assignments. |
1.762 |
1.743 |
1.755 | ||||
|
B |
Rules regarding attendance and promptness |
||||||
|
are made explicit in class. |
1.658 |
1.688 |
1.830 | ||||
|
C |
Rules regarding attendance and promptness |
||||||
|
are applied consistently in class. |
1.743 |
1.832 |
2.064 | ||||
|
D |
Students are expected to be fully prepared |
||||||
|
for their classes. |
1.657 |
1.743 |
1.837 | ||||
|
E |
During classroom instruction, teacher-student |
||||||
|
interaction is the dominant instructional mode. |
1.834 |
1.794 |
1.848 | ||||
|
F |
Students are actively engaged with learning |
||||||
|
activities throughout most of the class time. |
1.905 |
1.745 |
1.848 | ||||
|
G |
Classroom learning activities and materials are |
||||||
|
at a demanding cognitive level, e.g., materials |
|||||||
|
require analysis, generalizations, and |
|||||||
|
evaluation over memorization and recall. |
1.938 |
1.832 |
1.886 | ||||
|
H |
Students are held responsible for missed work. |
1.730 |
1.804 |
1.800 | |||
|
I |
Test scores on standardized tests exceed |
||||||
|
expected scores for comparable schools. |
2.196 |
2.022 |
2.000 | ||||
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